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Conditions of sale

 

All sales are subject to the following express terms and conditions:

 

1.     Payment: You shall pay at least 100% of the total purchase price of any MetroWares furniture through this website.

2.     Returns: No MetroWares furniture may be returned without authorization from us, and no returns will be accepted after three (3) days from your receipt of your MetroWares furniture. Each authorized return credit will be subject to a 25% restocking fee and any freight charges necessary to return your furniture to MetroWares Manufacturing, Inc.

3.     Shipping: We will do everything possible to make certain that your MetroWares furniture is shipped within four to six weeks from the date of your order. However, we cannot be responsible for any delays that may occur during manufacturing or shipment.

4.     Damage during shipping: if any of your MetroWares furniture is shipped directly to you and is damaged, DO NOT REFUSE TO ACCEPT THE SHIPMENT, OBTAIN A NOTATION FROM THE CARRIER OF THE DAMAGE AND IMMEDIATELY FILE A CLAIM WITH THE CARRIER'S COMPANY FOR SUCH DAMAGE. We are not responsible for damages that may occur to shipments made directly to you.

5.     Cancellation: You may cancel your order only within seven (7) days from the date that you place your order. If the furniture is custom designed you may cancel the order within seven (7) days from the date that you place your order only if production hasn't started on your order.

6.     DISCLAIMER OF WARRANTIES: WE, AS AN AUTHORIZED DEALER FOR TWIST & TURN MANUFACTURING, INC., HEREBY DISCLAIM ANY AND ALL WARRANTIES ON YOUR TWIST & TURN FURNITURE INCLUDING, BUT NOT LIMITED, TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

MetroWares furniture is custom built and hand crafted, so no two pieces will be exactly alike. Small marks and minor irregularities are proof that each piece of MetroWares furniture is hand crafted and will not constitute a defect that will allow you to return your furniture.

 

Not withstanding our disclaimer of warranty, Twist & Turn Manufacturing, Inc. provides the following warranties:

 

Excluding normal wear and tear and absent of any evidence of abuse, (i) Twist & Turn steel furniture shall be warranted against breakage and defective workmanship for a period of ten (10) years from the date of delivery to you and (ii) Twist & Turn aluminum furniture shall be warranted against rust, breakage and defective workmanship for a period of three (3) years from the date of delivery to you.

 

If you have a valid warranty claim, Twist & Turn Manufacturing, Inc. will repair your piece of furniture free of charge for labor and materials. However, for you to take advantage of this warranty, you must pay for the freight charges to ship your piece of furniture to and from Twist & Turn Manufacturing, Inc.